Terms of service
1. Made-to-Order Service
Every children's coat is individually produced after your order. We use your child's original drawing for layout, design, and custom fabric printing, then tailor the garment to the selected style and size.
Standard production time is approximately 15–20 business days after artwork confirmation. Remote countries and regions may require more than 30 days. Production time does not include international shipping.
2. Artwork Submission & Confirmation
After payment, you will be asked to upload the child's original artwork. We will send a digital preview for your approval before production begins. Please review the preview carefully and confirm all details. Once the artwork and design are approved and production starts, changes cannot be made.
3. Copyright
By submitting artwork, you confirm that you own the copyright or have full permission to use it, and that it does not infringe any third party's rights. We only use the artwork for this single custom order and will not reuse or resell it without written consent.
4. Customization Variations
Because each item is handmade and custom-printed, slight differences in color, pattern scale, and placement may occur compared with the preview. Screen colors may vary by device. These minor variations are normal and are not considered defects.
5. Cancellation
Orders can be cancelled free of charge before the design preview is approved. Once production begins, the order cannot be cancelled, as materials and labor have already been committed.
6. Payment & Pricing
All prices are listed in USD. Payment must be completed at checkout. Custom duties, taxes, and import fees in the destination country are the buyer's responsibility unless otherwise stated.
7. Limitation of Liability
We are not liable for indirect or consequential damages. Our maximum liability for any claim is limited to the purchase price of the affected order.
8. Updates
We may update these terms from time to time. The version in effect at the time of your order applies.